FREQUENT ASKED QUESTIONS
1. HOW TO PLACE AN ORDER?
Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.
2. WHICH METHODS OF PAYMENT DO YOU ACCEPT?
We accept credit cards, debit cards, Paypal and bank transfer (via PayPal).
3. HOW SAFE IS MY PERSONAL INFORMATION?
4. HOW DOES SHIPPING WORK?
We partner with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas such as Germany, USA, Thailand, Tibet, China, India, etc.
Our global suppliers provide tracking numbers and we do offer a 100% satisfaction guarantee.
Note: We offer international shipping options too - no matter where you are, you can buy from us! For more information on shipping check out our shipping page.
5. WHAT IF I NEED SOMETHING?
No worries! Contact us and we'll guide you through the process to send the item back.
6. CAN I CANCEL AN ORDER?
Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order. All refunds will be process within 24-48 hours before the fund reflects on customer’s bank account.